solution collective

Private customers

SANO Frontalier provides a comprehensive health, accident and assistance cover created specifically to meet the current needs and requirements of cross-borders commuters living in France. SANO Frontalier covers all in-and out-patient treatment in France and all in-patient costs in Switzerland in private room.

SANO Frontalier covers also the commuter’s family whatever they are insured or not under the French social security. SANO Frontalier offers also the facility of continuity between the Frontalier medical cover and a complementary heath insurance in France. This option of continuity between both medical schemes is unlimited!

Innovative and exclusive benefits !

A comprehensive cover with 5 different formulas

Frontalier offers a wide range of level of coverage, from the most economical to the platinium one!

A full medical coverage in France

SANO Frontalier covers all in-patient and out-patient expenses and provides an enhanced dental and optical coverage.

Direct payment of hospital costs in Switzerland and in France

Your hospital bills are paid directly by us and up to 1800€ per day in Switzerland. No out-of pocket expenses!!

Worldwide medical coverage for emergency treatment

The emergency medical expenses are covered worldwide up to 1300€ per day.

No waiting period, immediate benefits !

SANO Frontalier offers the unique advantage to have no waiting period on optical, dental and out-patient expenses.

The cross-border’s family can join SANO Frontalier

SANO Frontalier covers also the cross-border commuter’s family whatever they are affiliated or not to the French social security. They can access to the same table of benefits in France and in Switzerland. Thus, SANO Frontalier becomes a health top up plan to the French social security and offers 40% discounted premiums.

Competitive unisex tariffs

SANO Frontalier provide unisex premiums; we are among the few “Frontalier” plan to follow the anti-discrimination rule’s recommendation.

A flexible and carefree plan

The possibility of continuity between the cross-border medical cover and a complementary medical plan

If the “Frontalier” worker does not keep his job in Switzerland for any reason, SANO Frontalier offers him the facility to keep his SANO Frontalier plan. His full medical cover becomes an APRIL top up cover in addition to the French social security.

  • • Treatment habits in France and in Switzerland are maintained
  • • Seniority bonus for the dental and optical benefits are kept
  • • A 40% discount of SANO Frontalier tariff applies

If the “Frontalier” decides to go back working again in Switzerland, he has to simply inform us and we switch his top up plan back to a full SANO Frontalier plan. Unlimited back and forth continuity!

High quality 24/7 personalized services

A 24/7 customer service
Secure online services

We offer a range of convenient Online Services, including the facility to view policy documents, check cover details and track claims and reimbursement plus remaining benefit limits. You can manage your medical policy 24/7.

Quality claims management and services

Claims processed within 24 hours

Automatic emails or text messages are sent out to you to inform you of the status of your refund requests throughout every stage of the process.

Direct payment services

No out-of-pocket expenses thanks to APRIL‘s largest network of 95’000 pharmacists, opticians and laboratories in France.

A local team that takes care of you

A local contact

We can meet up with you at your work place , your personal address, one of our agencies in Switzerland or at one of our two cross-border agencies in France.

SANO Frontalier Customer Care

We provide a dedicated SANO Frontalier Customer Care team based in Switzerland and in France.